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FTMBA 2020_II Marketing

The primary function of marketing is to facilitate exchange of value in the market place. For this purpose managers need to understand, both, how to create a value proposition and how to deliver it most profitably to the customers. A solid understanding of the needs of the customers, capabilities of the competitors, motivations of the intermediaries, and finally the competencies of ones own organisation is fundamental for successful marketing plans. This course introduces basic concepts, tools, and frameworks in marketing combined with practical examples. A broad range of marketing issues in a variety of consumer, industrial, and service environments is covered. Topics include buying behaviour, marketing research, strategic aspects of marketing and marketing mix. After completing this course, students will have learned about the importance of marketing for a firm. They will have a sound understanding of the scope of marketing decisions and selected marketing concepts, tools, and frameworks. Generally, students will be able to analyze, evaluate and solve marketing-related issues. Furthermore, they will be able to decide whether they would like to intensify their knowledge in this field.
Course code
MBA MKT531
Course type
FT MBA Course
Weekly Hours
2,5
ECTS
2.0
Term
HS 2019
Language
Englisch
Lecturers
Prof. Dr. Martin Fassnacht
Please note that exchange students obtain a higher number of credits in the BSc-program at WHU than listed here. For further information please contact directly the International Relations Office.

1 Introduction – understanding marketing

1.1 The marketing concept

1.2 Marketing tasks

1.3 Customer relationship

2 Marketing insights

2.1 The marketing environment

2.2 Consumer buying behavior

3 Strategic marketing

3.1 Competitive strategy

3.2 Segmentation

3.3 Targeting

3.4 Positioning

3.5 Effective utilization of digital data

4 Marketing mix instruments

4.1 Product management

4.2 Communication management

4.3 Sales management

4.4 Price management

Date Time
Tuesday, 22.10.2019 09:00 - 17:00
Wednesday, 23.10.2019 09:00 - 17:00
Monday, 04.11.2019 09:00 - 17:00
Tuesday, 05.11.2019 09:00 - 15:00
Broad variety of concepts and methods from Marketing, references to Consumer Behavior and Organisational Behavior
Kotler, P./Keller, K.L.(2016): Marketing Management, 15th Global Edition, Essex: Pearson.Secondary literature: Additionalmaterial will beprovided during class.
Lecture (70%), Case Study (25%), Guest Lectures (5%)
50% Take Home Exam, 50% Case Studies
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